HOW TO FIND THE RIGHT REFRESHMENT PROVIDER

for the post pandemic workplace

Partnering with a quality refreshment provider is more important now than ever.

There are huge differences between providers and price is typically only a minor factor separating them. Doing a little research will ensure the refreshment provider you choose not only offers a delicious selection of coffee, snacks, fresh foods, and beverages - but takes the necessary steps to protect your employees’ safety and wellness too.

IS YOUR REFRESHMENT PROVIDER
PROTECTING YOUR EMPLOYEES’ HEALTH?

KNOW THE RIGHT QUESTIONS TO ASK:


What are your health & safety practices in response to COVID-19?



What procedures do drivers follow for deliveries?



How are trucks loaded and temperatures controlled during delivery?



Is your warehouse available to tour?



How do you store fresh foods and beverages?



What technologies do you offer for improved customer service?


Updating your breakroom for the new, post-pandemic working environment?
We can help.


Read our blog

REFRESHMENT PROVIDER TYPES






Understanding the differences between these provider types will help you make the best choice for your company.

Learn more

Refreshment Provider Services

Know the product offerings, kinds of equipment, and service levels to expect by using our guide:

Vending Equipment Installation Questions

  • Is the equipment you will be installing brand new?
  • How many times a week will you service the account?
  • What is your response time to service related issues?
  • What type of payment options, other than cash, are available?
  • Do you have a mobile app that can facilitate customer service issues?
  • What types of healthier-for-you products do you offer?
  • How often do you rotate in new products?
  • Do you use a planogram for the machines?
  • Can we request specific items?
  • Do you conduct surveys to evaluate customer service?

Office Coffee Service Questions

  • What brand of office coffee equipment will you install?
  • Is there a charge for the equipment?
  • What is the process if we urgently need supplies for an impromptu meeting?
  • What type of accessories such as sugar or stirring sticks do you offer?
  • Can we order products online?
  • How often do you review our inventory and refill supplies?

Micro-Market Installation Questions

  • What brand of micro market equipment will you install?
  • What type of payment options, other than cash, do you offer?
  • What is your response time to service related issues?
  • How frequently will you service our account?
  • What types of products do you offer?
  • How often do you rotate in new products?
  • Can we request specific items?
  • Do you conduct surveys to evaluate customer service?

You can leave the legwork to us. We are pros at matching companies with the right refreshment provider. Give us a call to get started!

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