14 Oct Improve Profits and the Hotel Guest Experience with a Single Payment Card
In today’s tough hospitality market, it’s vital to boost the hotel guest experience while also adding profit streams. But how? Well, imagine a guest that can buy dinner from the unattended Grab and Go market at midnight. No staff attention needed. How much easier would it be if one card let guests into the gym for a workout, and later, a private event space? These are just some of the advantages of a self-service ecosystem. It’s all about building ways for guests to gain access to revenue-generating amenities they love and do for themselves what hotel staff used to do. It’s a win-win.
At the heart of the self-service ecosystem is using a single card for any and all access points and purchasing. Nayax is a well-known partner in cashless payment systems, bringing them to many sectors, including hotels. With their self-service ecosystem, you’ll see better feedback from guests and higher profits. But the best part is that adding this all-access card can pay for itself.
How to Improve the Hotel Guest Experience
It is easy to create a 5-star hotel experience with a self-service ecosystem. It empowers guests with one card able to do everything. Guests can use their hotel access card as a prepaid card, allowing them to use the same card to get into the pool, private elevators, and exclusive areas, like the rooftop. It’s like an automated hotel that can tailor the experience for each hotel guest.
A Cashless Payment System For Anywhere
More than access to amenities, what really improves the hotel guest experience is using the one card for payments. Nayax cashless payment readers let you use these cards anywhere in the hotel. Guests can tap and pay at the bar for your happy hour or use it for a sit-down dinner at the restaurant in the lobby. The same card can buy a bottle of water at the vending machine on the guest’s floor, pay for a present at the hotel gift shop, or pay for on-site laundry machines.
Even employees benefit from a card like this one. Hotels can provide employee-specific discounts so they do not pay the same price as guests do. It gives them access to Grab and Go food options during long shifts. Staff that is well-fed and hydrated offer the best customer service to hotel guests who want a personal touch.
Self-Service That Pays for Itself
The Nayax single-card payment solution unlocks additional revenue streams on your property. Using it is so easy and convenient that hotel guests want to stay onsite. They will use the amenities and in turn, generate revenue for your hotel. Not only that, because it’s cashless, guests are likely to spend more than they would with cash. All this adds to the bottom line. Plus, the need for staff remains the same or decreases with a single-card system, driving up profits.
Improve the Hotel Guest Experience and Boost Profits With One Card
It’s easy to improve the guest experience in a hotel with a self-service ecosystem. Hotel guests love being able to access and buy from all the amenities your hotel has to offer, whether it’s restaurants, gift shops, or business centers. This also entices guests to stay at the hotel rather than leave for food and services, driving up revenue. The best part is that the better hotel guest experience comes with no new staff. The single card makes it easy for guests to do what staff used to do, in a fast and easy manner. Added all together, the self-service ecosystem can pay for itself.
For more about the Nayax payment system, ask Coolbreakrooms. We have unmatched access to national services that will help your hotel business be profitable, from payment cards to Grab and Go market providers. Contact us today!
